Consumer Matters

• Australian Consumers' Association (Choice)
  Find out about products and services, consumer issues, campaigns, and scams. Free information and pay-per-view material.

• Money Smart
  Financial information (investments, insurance, superannuation, etc.), tips and safety checks provided for consumers.

• Ombudsman (Victoria)
  Investigates and resolves complaints about government departments and statutory authorities (for example, police or freedom of information matters).

• Product Recalls Australia (Parliamentary Secretary to the Treasurer)
  Product recalls (consumer products, food, therapeutic goods, agricultural & veterinary chemicals, motor vehicles) for last 30 days or from 1 July 1986. Guide to suppliers for recall of unsafe products.

• Real Estate Institute of Victoria Ltd.
  Market information (auction results, price guides) and other consumer tips about buying and selling real estate.

• Telecommunications Industry Ombudsman Ltd.
  Has the power to investigate and resolve complaints about this industry (telephone, internet etc.). Includes online form for complaints.